1. Tell me about yourself.
Since this is often the opening question in an interview, be extra careful that you don't run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don't waste your best points on it.
2. What do you know about our organization?
You should be able to discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. But don't act as if you know everything about the place. Let your answer show that you have taken the time to do some research, but don't overwhelm the interviewer, and make it clear that you wish to learn more. You might start your answer in this manner: "In my job search, I've investigated a number of companies. Yours is one of the few that interests me, for these reasons, " Give your answer a positive tone. Don't say, "Well, everyone tells me that you're in all sorts of trouble, and that's why I'm here", even if that is why you're there.
3. Why do you want to work for us?
The deadliest answer you can give is "Because I like people." What else would you like-animals? Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company's needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it's doing them in ways that greatly interest you. For example, if the organization is known for strong management, your answer should mention that fact and show that you would like to be a part of that team. If the company places a great deal of emphasis on research and development, emphasize the fact that you want to create new things and that you know this is a place in which such activity is encouraged. If the organization stresses financial controls, your answer should mention a reverence for numbers. If you feel that you have to concoct an answer to this question - if, for example, the company stresses research, and you feel that you should mention it even though it really doesn't interest you- then you probably should not be taking that interview, because you probably shouldn't be considering a job with that organization. Your homework should include learning enough about the company to avoid approaching places where you wouldn't be able -or wouldn't want- to function. Since most of us are poor liars, it's difficult to con anyone in an interview. But even if you should succeed at it, your prize is a job you don't really want.
4. What can you do for us that someone else can't?
Here you have every right, and perhaps an obligation, to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and mention specifics from your resume or list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable. Mention your ability to set priorities, identify problems, and use your experience and energy to solve them.
5. What do you find most attractive about this position?
What seems least attractive about it?List three or four attractive factors of the job, and mention a single, minor, unattractive item.
6. Why should we hire you?
Create your answer by thinking in terms of your ability, your experience, and your energy. (See question 4.)
7. What do you look for in a job?
Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented toward opportunity rather than personal security.
8. Please give me your definition of [the position for which you are being interviewed].
Keep your answer brief and task oriented. Think in in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain. Ask the interviewer; he or she may answer the question for you.
9. How long would it take you to make a meaningful contribution to our firm?
Be realistic. Say that, while you would expect to meet pressing demands and pull your own weight from the first day, it might take six months to a year before you could expect to know the organization and its needs well enough to make a major contribution.
10. How long would you stay with us?
Say that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of, "As long as we both feel achievement-oriented."
Saturday, July 25, 2009
GUINESS is employing
Guinness is a popular dry stout beer that originated in the brewery of Arthur Guinness (1725–1803) at St. James's Gate, Dublin. Guinness is based on the porter style that originated in London in the early 18th century and is one of the most successful beer brands worldwide. A distinctive feature is the burnt flavour which is derived from the use of roasted barley. For many years a portion of the drink was aged to give a sharp lactic flavour, although Guinness has refused to confirm if this still occurs, possibly for secrecy.
1.External Job Title Marketing Director - Guinness Nigeria
AutoReqId 18922BR
Function Marketing
Type of Job Full Time
Country Nigeria
External Job Description Guinness Nigeria is a leading premium drinks company and is a very important international market for Diageo. Guinness Nigeria has a great reputation for being a great employer, for great brands and for contribution to Nigeria.
We are looking for a Marketing Director for Guinness Nigeria – this is a fantastic opportunity to lead the Brand development and Innovation for the Nigerian business.
Through transformational leadership the Marketing Director will grow Guinness Nigeria ahead of expectations and ahead of the competition. Develop, agree and drive the brand strategy to achieve market growth, value and equity aspirations. This Lagos based role is responsible for a wider team of 25 and has a high profile in the Diageo International business.
For your application to be considered for this role you will have the following skill and experience;
· Demonstrated leadership skills in big brand and innovation
· Experience or knowledge of new/emerging markets
· Ability to drive strategy coupled with flawless execution and delivery
· Strong leadership experience in marketing in an FMCG environment.
Experience in Nigeria or an African market will be highly regarded.
2.External Job Title Regional Sales Development Manager (RSDM)
AutoReqId 20134BR
Function Sales
Type of Job Full Time
Country Nigeria
External Job Description Reporting To:
National Sales Development Manager
Level: Level 5 (M2)
Context/Scope: -
Nigeria Context
The Nigerian drinks market is relatively unsophisticated, but highly dynamic.
A key contributor to the success of the Guinness Nigeria Plc strategic plan is an effective & flexible field sales force demonstrating industry leadership in both volume driving & brand building activity.
To ensure success, a dedicated and focused resource is required regionally to work with the Regional Sales team, and in particular with the National Sales Development Manager and Divisional Sales Managers in order to develop and enhance the skills and capabilities required by every member of the Sales Region.
Financial :
Management via Line Manager of a Field Training Budget
Market Complexity :
Internally - Works with Divisional Sales Managers, Area Sales Managers etc to identify and deliver solutions to meet Team and individual capability needs.
Externally – Work closely with Distributors and Van Salesmen in the Region to deliver training solutions and enhance their capabilities in line with company objectives. Champion Bar Tender Training across the Region.
Functional Capabilities
· Managing Relationships: Experienced
· Commercial Planning: baseline
· Sales Drivers: Developing
· CDOS: Developing
· Insights: Baseline
· Commercial Planning: baseline
· Sales Drivers: Developing
· CDOS: Developing
· Insights: Baseline
Trade strategy: Baseline
Accountabilities :
Delivers Classroom and In Field Training programs to calibrate Team and Line Managers performance. Will attend key meetings to provide advice and support.
Develop Regional training plans based on training needs analysis in conjunction with NSDM and Human Resources,
Programmes in place and delivered to ensure that selling and commercial capabilities of the Regional Sales teams are developed and followed through.
Qualifications and Experience Require
Accountabilities :
Delivers Classroom and In Field Training programs to calibrate Team and Line Managers performance. Will attend key meetings to provide advice and support.
Develop Regional training plans based on training needs analysis in conjunction with NSDM and Human Resources,
Programmes in place and delivered to ensure that selling and commercial capabilities of the Regional Sales teams are developed and followed through.
Qualifications and Experience Require
·Experience in Sales & / or Customer Marketing and Brand Knowledge.
·High Performance Coaching - Develop others to deliver at their best
·Must be able to work, Influence and integrate team
·Problem solver, Quick learner, planning/ organizing, highly detail conscious
·Have a huge passion for growing and developing others
·Good Presentation and Report Writing Skills
·Time management and Organisational Skills
·Analysis and Evaluation
·Good IT Skills
Qualifications and Experience
·Graduate calibre
·Min 4-7years successful commercial experience preferably in an FMCG /Drinks environment
Succession plans will be considered during the hiring process.
Please inform your Line Manager before applying to this role.
Only shortlisted candidates would be contacted.
·High Performance Coaching - Develop others to deliver at their best
·Must be able to work, Influence and integrate team
·Problem solver, Quick learner, planning/ organizing, highly detail conscious
·Have a huge passion for growing and developing others
·Good Presentation and Report Writing Skills
·Time management and Organisational Skills
·Analysis and Evaluation
·Good IT Skills
Qualifications and Experience
·Graduate calibre
·Min 4-7years successful commercial experience preferably in an FMCG /Drinks environment
Succession plans will be considered during the hiring process.
Please inform your Line Manager before applying to this role.
Only shortlisted candidates would be contacted.
3.External Job Title Stores Supervisor – Customer Marketing
AutoReqId 20133BR
Function Sales
Type of Job Full Time
Country Nigeria
External Job Description Reporting To:
Customer Marketing Manager,Commercial ExcellenceLevel: 7
Context/Scope:
The Store Supervisor is being appointed to effectively manage and control the receiving processes in accordance with segregation of duties and CARM requirements. They are required to perform high focus on delivery accuracy and prompt document processing. They will be processed in a timely manner and in accordance with defined specifications.
Financial :
Significant impact on the procurement system and supplier payment
Market Complexity:
The Nigeria beer market is very complex with many competitors and a strong quality, cost and delivery focus. There is a need to constantly improve supplier relations and eliminate all receipt related non-specifications.
Leadership Responsibilities :
.Owns and champions all receipts to the Customer Marketing Stores.
.The Stores Supervisor will report to the Customer Marketing Manager, Commercial Excellence
.The Stores Supervisor will work closely with the Customer Marketing Managers to effectively manage non-conformances
.The Stores Supervisor will liaise with internal customers to ensure a smooth flow of materials through the stores.
Purpose of Role :
.the Receiving Process in accordance with Segregation of duties
.Ensure that all deliveries to the stores conform to quality specifications and quantities are verified.
.Generate and consolidate Receiving KPI's and supplier performance measurements
.Execute the company materials management strategy with regard to the receiving processes and internal customer service level requirements.
.Liaise closely with the Customer Marketing department in the early material management processes to ensure the correct POS and Reward items are available as and when required.
.Ensure that materials are protected against deterioration at all times.
.Ensure that quality inspections are performed timeously, as and when required.
.Effectively manage the Return to Vendor Processes
.Maintain relationships with Finance and Procurement in the handling of non-conformances and return to vendors
Accountabilities :
1. Manage the receiving processes to ensure that all deliveries are consistent with:
- Predefined quality standards
- Purchase Order details
- Fast and accurate identification
2. Ensure that all goods receipt transactions are processed accurately and promptly
3. Ensure security of delivered materials against damage or pilferage
4. Ensure the smooth flow of materials through the stores to facilitate accurate real time inventory records and ensure materials availability
AutoReqId 20133BR
Function Sales
Type of Job Full Time
Country Nigeria
External Job Description Reporting To:
Customer Marketing Manager,Commercial ExcellenceLevel: 7
Context/Scope:
The Store Supervisor is being appointed to effectively manage and control the receiving processes in accordance with segregation of duties and CARM requirements. They are required to perform high focus on delivery accuracy and prompt document processing. They will be processed in a timely manner and in accordance with defined specifications.
Financial :
Significant impact on the procurement system and supplier payment
Market Complexity:
The Nigeria beer market is very complex with many competitors and a strong quality, cost and delivery focus. There is a need to constantly improve supplier relations and eliminate all receipt related non-specifications.
Leadership Responsibilities :
.Owns and champions all receipts to the Customer Marketing Stores.
.The Stores Supervisor will report to the Customer Marketing Manager, Commercial Excellence
.The Stores Supervisor will work closely with the Customer Marketing Managers to effectively manage non-conformances
.The Stores Supervisor will liaise with internal customers to ensure a smooth flow of materials through the stores.
Purpose of Role :
.the Receiving Process in accordance with Segregation of duties
.Ensure that all deliveries to the stores conform to quality specifications and quantities are verified.
.Generate and consolidate Receiving KPI's and supplier performance measurements
.Execute the company materials management strategy with regard to the receiving processes and internal customer service level requirements.
.Liaise closely with the Customer Marketing department in the early material management processes to ensure the correct POS and Reward items are available as and when required.
.Ensure that materials are protected against deterioration at all times.
.Ensure that quality inspections are performed timeously, as and when required.
.Effectively manage the Return to Vendor Processes
.Maintain relationships with Finance and Procurement in the handling of non-conformances and return to vendors
Accountabilities :
1. Manage the receiving processes to ensure that all deliveries are consistent with:
- Predefined quality standards
- Purchase Order details
- Fast and accurate identification
2. Ensure that all goods receipt transactions are processed accurately and promptly
3. Ensure security of delivered materials against damage or pilferage
4. Ensure the smooth flow of materials through the stores to facilitate accurate real time inventory records and ensure materials availability
Qualification and Experience Required :
Minimum of Certificate in Purchasing and Supply or OND equivalent
.3-4 years' experience in a Brewery or FMCG manufacturing environment in a storekeeper role will be an advantage
.Proficient in the use of ERP systems, preferably SAP.
.Good understanding of the fundamental principles of Materials Management
.Conversant with Guinness Nigeria PLC health, safety, environment & hygiene policies.
.Has good interpersonal and communication skills and able to influence a maintenance culture positively towards the site vision.
.Individual is computer literate, numerate and skilled in the normal business software tools of the modern working environment.
Succession plans will be considered during the hiring process.
Please inform your Line Manager before applying to this role.
Only shortlisted candidates would be contacted.
HOW TO APPLY : When u enter site, click on "Search and Apply". Then Put "Nigeria" as your location. After that, click on "search"
Click here to apply online or visit http://www.diageo-careers.com/Pages/home.aspx
Minimum of Certificate in Purchasing and Supply or OND equivalent
.3-4 years' experience in a Brewery or FMCG manufacturing environment in a storekeeper role will be an advantage
.Proficient in the use of ERP systems, preferably SAP.
.Good understanding of the fundamental principles of Materials Management
.Conversant with Guinness Nigeria PLC health, safety, environment & hygiene policies.
.Has good interpersonal and communication skills and able to influence a maintenance culture positively towards the site vision.
.Individual is computer literate, numerate and skilled in the normal business software tools of the modern working environment.
Succession plans will be considered during the hiring process.
Please inform your Line Manager before applying to this role.
Only shortlisted candidates would be contacted.
HOW TO APPLY : When u enter site, click on "Search and Apply". Then Put "Nigeria" as your location. After that, click on "search"
Click here to apply online or visit http://www.diageo-careers.com/Pages/home.aspx
Friday, July 24, 2009
CUMMINS WEST AFRICA is recruiting
Cummins West Africa Limited, a Leventis Group Member, urgently requires young, competent, brilliant and results oriented persons for the various positions.
1. BRANCH MANAGER
The position will be reporting directly to Director of Operations.
Requirements:
• Male
• Degree in Finance, Engineering and/or Business Administration
• Must be familiar with working environment of all parts of the country
• Must be verse in excel, PowerPoint and MS-Word
• Able to drive with valid driver's license
• Age not more than40 years
• Minimum of 5 years experience of handling business of more than N 100 million
2. SENIOR SERVICE ENGINEER (MECHANICAL)
The successful candidate will be reporting to Aftermarket Manager/Regional Engineer.
Requirements:
• Male
• OND/B.Sc in Mechanical Engineering
• Minimum of 7- years experience as a Senior Service Engineer.
• Candidates who have experience in brands like Cummins, MAN Volvo,
• Perkins, Caterpillar or MTU will be given Reference
• Candidate who can drive will be given preference
• Must be verse IN Excel, PowerPoint and MS Word
• Age between 35 – 40 years
Training:
• The successful candidate should be ready to undergo training in overseas.
Salary:
• The Company will offer best salary in the industry for the right candidates.
3. FIELD SERVICE ENGINEER – MECHANICAL/ELECTRICAL
• Minimum of B.Sc/HND in Mechanical/Electrical/Electronics Engineering.
• At least 3 years practical experience in repair, overhauling and maintenance of power generation equipment or related equipment.
• Must be self motivated and able to meet and exceed customer satisfaction
• Have managerial experience to handle large scale service
• Experience working on Cummins generators will be an added advantage.
4. SALES ENGINEER
Requirements:
The successful candidate will be reporting to the General Manager and shall be responsible for the promotion of the Sales of Cummins Generators.
• Possession of knowledge of gas technology is an added advantage.
• B.Sc/HND in Marketing, Salesmanship, Business Administration, Engineering Graduates (Electrical/Mechanical)
• Minimum of three (3) years practical experience in Sales of Power Generating set/Marines/ Gas Engine and Power products.
• Must be familiar with Sales and Marketing in all parts of the country.
• Articulate and be able to meet achievable targets in selling the Company products especially, high Horsepower Generator sets.
• Must have pleasant personality and be able to identify business opportunity and go for it.
• Excellent Communication and Customer Service Skills
• Must be Computer literate
5. QUALITY ASSURANCE ENGINEER
Successful Candidates would be responsible for Quality Assurance in canopy manufacturing section. Material quality, fabrication quality, final product, customer survey and quality level reporting.
Requirements
Candidates must possess:
• B.Sc/HND Mechanical Engineering
• 2-3 years hands-on experience in metal Fabrication floor.
• Must be conversant and confident with computer usage.
• Must be willing to work in shifts if need be
• Registration with relevant Professional Institute will be an added advantage
6. MANUFACTURING ENGINEER
Successful Candidates for this position would be responsible for Sound Proof enclosure fabrication, Floor Supervisor, request for Raw Materials and accountability and Supervision of subordinate on Shop floor in Shifts.
Requirements:
• B.Sc/HND Mechanical or Production Engineering.
• 2-3 years cognate experience: in Metal works supervision.
• Must be conversant and confident with computer usage
• Must be ready to work in Shift compulsorily
Method of Application:
Interested applicants should send their typewritten applications, comprehensive curriculum vitae, photocopies of credentials and two (2) most recent passport photographs to:
Group Human Resources Manager,
A.G. Leventis (Nigeria) Plc Iddo House, Iddo.
P.O. BOX 159, Lagos. 101001
Or email CVs (in Microsoft Word format) to: vacancies@agleventis.com
Closing Date: 4th August 2009.
1. BRANCH MANAGER
The position will be reporting directly to Director of Operations.
Requirements:
• Male
• Degree in Finance, Engineering and/or Business Administration
• Must be familiar with working environment of all parts of the country
• Must be verse in excel, PowerPoint and MS-Word
• Able to drive with valid driver's license
• Age not more than40 years
• Minimum of 5 years experience of handling business of more than N 100 million
2. SENIOR SERVICE ENGINEER (MECHANICAL)
The successful candidate will be reporting to Aftermarket Manager/Regional Engineer.
Requirements:
• Male
• OND/B.Sc in Mechanical Engineering
• Minimum of 7- years experience as a Senior Service Engineer.
• Candidates who have experience in brands like Cummins, MAN Volvo,
• Perkins, Caterpillar or MTU will be given Reference
• Candidate who can drive will be given preference
• Must be verse IN Excel, PowerPoint and MS Word
• Age between 35 – 40 years
Training:
• The successful candidate should be ready to undergo training in overseas.
Salary:
• The Company will offer best salary in the industry for the right candidates.
3. FIELD SERVICE ENGINEER – MECHANICAL/ELECTRICAL
• Minimum of B.Sc/HND in Mechanical/Electrical/Electronics Engineering.
• At least 3 years practical experience in repair, overhauling and maintenance of power generation equipment or related equipment.
• Must be self motivated and able to meet and exceed customer satisfaction
• Have managerial experience to handle large scale service
• Experience working on Cummins generators will be an added advantage.
4. SALES ENGINEER
Requirements:
The successful candidate will be reporting to the General Manager and shall be responsible for the promotion of the Sales of Cummins Generators.
• Possession of knowledge of gas technology is an added advantage.
• B.Sc/HND in Marketing, Salesmanship, Business Administration, Engineering Graduates (Electrical/Mechanical)
• Minimum of three (3) years practical experience in Sales of Power Generating set/Marines/ Gas Engine and Power products.
• Must be familiar with Sales and Marketing in all parts of the country.
• Articulate and be able to meet achievable targets in selling the Company products especially, high Horsepower Generator sets.
• Must have pleasant personality and be able to identify business opportunity and go for it.
• Excellent Communication and Customer Service Skills
• Must be Computer literate
5. QUALITY ASSURANCE ENGINEER
Successful Candidates would be responsible for Quality Assurance in canopy manufacturing section. Material quality, fabrication quality, final product, customer survey and quality level reporting.
Requirements
Candidates must possess:
• B.Sc/HND Mechanical Engineering
• 2-3 years hands-on experience in metal Fabrication floor.
• Must be conversant and confident with computer usage.
• Must be willing to work in shifts if need be
• Registration with relevant Professional Institute will be an added advantage
6. MANUFACTURING ENGINEER
Successful Candidates for this position would be responsible for Sound Proof enclosure fabrication, Floor Supervisor, request for Raw Materials and accountability and Supervision of subordinate on Shop floor in Shifts.
Requirements:
• B.Sc/HND Mechanical or Production Engineering.
• 2-3 years cognate experience: in Metal works supervision.
• Must be conversant and confident with computer usage
• Must be ready to work in Shift compulsorily
Method of Application:
Interested applicants should send their typewritten applications, comprehensive curriculum vitae, photocopies of credentials and two (2) most recent passport photographs to:
Group Human Resources Manager,
A.G. Leventis (Nigeria) Plc Iddo House, Iddo.
P.O. BOX 159, Lagos. 101001
Or email CVs (in Microsoft Word format) to: vacancies@agleventis.com
Closing Date: 4th August 2009.
COCA-COLA is employing
Nigerian Bottling Company Plc, the authorized bottler of Coca-Cola products is recruiting dynamic and result oriented individuals for the following positions:
1. PUBLIC AFFAIRS MANAGERS Ref – PAC 09
The Job:
• Support the objectives of Nigerian Bottling Company Plc through strong relationships and effective communications with all stakeholders.
• Monitor political developments, identify potential issues, evaluate threats and opportunities by analyzing impact on the company and take appropriate actions.
• Conduct regular surveys of key stakeholder groups, develop and manage communication platforms for the relevant authorities and stakeholders.
• Identify priority needs of the communities in alignment with company strategies and coordinate the timely execution of impactful and sustainable CSR programs.
• Coordinate and implement company sponsored events.
Requirement:
• Previous degree in Arts, Social Sciences, International Relations and Law.
• Minimum of 7 years working experience, 5 of which must be at managerial level.
• Good understanding of the Nigerian Constitution, national and international political environment.
• Government and public relations experience would be an added advantage.
2. UNIT SALES MANAGERS Ref – COMM 09
The Job:
• Implement Company selling processes, customer call planning and related documentation.
• Achieve core100% product availability and customer satisfaction.
• Improve self and associates through personal learning and knowledge sharing.
• Develop and maintain strong relationships with customers and colleagues.
• Implement the company's health, safety and environment procedures and quality standards.
Requirement:
• Bachelors/HND in Marketing and Social Sciences and other related Discipline.
• Minimum of 5 years experience, 3 of which must be at managerial level in an FMCG environment.
• MBA qualification would be an added advantage.
3. LOGISTICS MANAGERS Ref – LOGSC 09
The Job:
• Manage a Plant Supply Chain infrastructure, raw materials, bottles and full products warehousing providing high quality products availability and accurate load compliance to the Plant commercial team.
• Support Plant depot operations with product supplies to forestall out of stock situations.
• Provide strong leadership, training & management for direct reports to deliver high standard results.
Requirement:
• A B.Sc or HND certificate in Business Administration, Supply Chain/logistics management.
• Minimum of 8 years experience, 5 of which must be at managerial level as a supply chain/logistics management position in an FMCG environment.
• A good knowledge of computer will be an added advantage.
4. PRODUCTION MANAGERS Ref – PRDSC 09
The Job:
• Deploy production equipment at the optimum required standard of efficiency and effectiveness. Ensure consistent delivery of quality products to meet customer and consumer demands.
• Develop manufacturing processes and controls to ensure quality products are consistently delivered to meet company plans and objectives.
Requirements:
• A B.Sc or HND in Electrical or Mechanical Engineering or Production Technology.
• Minimum of 8 years experience, 5 of which must be at managerial level in an FMCG environment.
• A strong knowledge of Plant manufacturing operations.
5. MAINTENANCE/AUTOMATION ENGINEERS Ref – MMASC 09
The Job:
• Ensure timely troubleshooting services in the Plants as required to eliminate breakdowns.
• Supervise preventive maintenance of all automated/electrical equipment in the Plants.
• Maintain high reliability of electrical/automated equipment and recommend spare part needs.
• Coach, train and develop associates to enhance their efficiencies and skills.
• Monitor status of automated/electrical equipment, recommend and coordinate repairs.
Requirements:
• Bachelors or HND in Electrical/Electronics engineering
• Minimum 5years experience 3 of which must be managerial level in an FMCG environment.
• A strong knowledge of Plant manufacturing operations.
Method of Application:
Forward detailed CV as an attachment to: nigeria.recruitment@cchellinic.com with the appropriate reference as subject. Only short listed candidates will be contacted.
Closing Date: 4th August 2009.
1. PUBLIC AFFAIRS MANAGERS Ref – PAC 09
The Job:
• Support the objectives of Nigerian Bottling Company Plc through strong relationships and effective communications with all stakeholders.
• Monitor political developments, identify potential issues, evaluate threats and opportunities by analyzing impact on the company and take appropriate actions.
• Conduct regular surveys of key stakeholder groups, develop and manage communication platforms for the relevant authorities and stakeholders.
• Identify priority needs of the communities in alignment with company strategies and coordinate the timely execution of impactful and sustainable CSR programs.
• Coordinate and implement company sponsored events.
Requirement:
• Previous degree in Arts, Social Sciences, International Relations and Law.
• Minimum of 7 years working experience, 5 of which must be at managerial level.
• Good understanding of the Nigerian Constitution, national and international political environment.
• Government and public relations experience would be an added advantage.
2. UNIT SALES MANAGERS Ref – COMM 09
The Job:
• Implement Company selling processes, customer call planning and related documentation.
• Achieve core100% product availability and customer satisfaction.
• Improve self and associates through personal learning and knowledge sharing.
• Develop and maintain strong relationships with customers and colleagues.
• Implement the company's health, safety and environment procedures and quality standards.
Requirement:
• Bachelors/HND in Marketing and Social Sciences and other related Discipline.
• Minimum of 5 years experience, 3 of which must be at managerial level in an FMCG environment.
• MBA qualification would be an added advantage.
3. LOGISTICS MANAGERS Ref – LOGSC 09
The Job:
• Manage a Plant Supply Chain infrastructure, raw materials, bottles and full products warehousing providing high quality products availability and accurate load compliance to the Plant commercial team.
• Support Plant depot operations with product supplies to forestall out of stock situations.
• Provide strong leadership, training & management for direct reports to deliver high standard results.
Requirement:
• A B.Sc or HND certificate in Business Administration, Supply Chain/logistics management.
• Minimum of 8 years experience, 5 of which must be at managerial level as a supply chain/logistics management position in an FMCG environment.
• A good knowledge of computer will be an added advantage.
4. PRODUCTION MANAGERS Ref – PRDSC 09
The Job:
• Deploy production equipment at the optimum required standard of efficiency and effectiveness. Ensure consistent delivery of quality products to meet customer and consumer demands.
• Develop manufacturing processes and controls to ensure quality products are consistently delivered to meet company plans and objectives.
Requirements:
• A B.Sc or HND in Electrical or Mechanical Engineering or Production Technology.
• Minimum of 8 years experience, 5 of which must be at managerial level in an FMCG environment.
• A strong knowledge of Plant manufacturing operations.
5. MAINTENANCE/AUTOMATION ENGINEERS Ref – MMASC 09
The Job:
• Ensure timely troubleshooting services in the Plants as required to eliminate breakdowns.
• Supervise preventive maintenance of all automated/electrical equipment in the Plants.
• Maintain high reliability of electrical/automated equipment and recommend spare part needs.
• Coach, train and develop associates to enhance their efficiencies and skills.
• Monitor status of automated/electrical equipment, recommend and coordinate repairs.
Requirements:
• Bachelors or HND in Electrical/Electronics engineering
• Minimum 5years experience 3 of which must be managerial level in an FMCG environment.
• A strong knowledge of Plant manufacturing operations.
Method of Application:
Forward detailed CV as an attachment to: nigeria.recruitment@cchellinic.com with the appropriate reference as subject. Only short listed candidates will be contacted.
Closing Date: 4th August 2009.
Sunday, July 19, 2009
Wema Bank is recruiting
Wema Bank Plc's head office is located at Wema Towers, 54 Marina, Lagos. We are one of the largest banking institutions in Nigeria and a leading financial services provider with a network of 110 branches located across the six geo-political regions in the country, including the Federal Capital Territory, Abuja.
VISION
"To be one of the top 5 financial institutions in Nigeria by 2010''
MISSION
VISION
"To be one of the top 5 financial institutions in Nigeria by 2010''
MISSION
"To be the reference point for value added service, convenience, trust and optimize returns to our stakeholders"
CORPORATE OBJECTIVES
Upgrade the quality, professionalism, productivity and welfare of staff;
Sustain an adaptive and responsive corporate culture;
Relate branch location to market segments identified and spread out nationwide without compromising profitability;
Improve branches/departments profitability substantially;
Improve our clientele base to reflect a low cost deposit focused bank;
Enhance the quality, speed and responsiveness of customer service;
Improve overall assets and liability management, upgrade asset quality and lower cost of funds;
Achieve and sustain superior financial returns.
Wema Bank Plc is a universal bank with business focus primarily in Commercial and Retail banking. The Bank has the
CORPORATE OBJECTIVES
Upgrade the quality, professionalism, productivity and welfare of staff;
Sustain an adaptive and responsive corporate culture;
Relate branch location to market segments identified and spread out nationwide without compromising profitability;
Improve branches/departments profitability substantially;
Improve our clientele base to reflect a low cost deposit focused bank;
Enhance the quality, speed and responsiveness of customer service;
Improve overall assets and liability management, upgrade asset quality and lower cost of funds;
Achieve and sustain superior financial returns.
Wema Bank Plc is a universal bank with business focus primarily in Commercial and Retail banking. The Bank has the
following companies as subsidiaries:
Wema Registrar Limited;
Wema Trustees Limited;
Wema Homes Limited;
Wema Insurance Brokers Ltd; and
Wema Venture Limited
Wema Registrar Limited;
Wema Trustees Limited;
Wema Homes Limited;
Wema Insurance Brokers Ltd; and
Wema Venture Limited
Access Bank is recruiting
Our Internet Banking service is an easy- to- use application that allows you to view the latest information on your account, track transaction, download and print your account statements from the comfort of your home or office. The account aggregation module gives you access to your accounts with Access Bank.
Our suite of Internet Ban your accounts king services can be accessed on line, real-time via any internet connection. The experience is an unmatched control over your critical banking transactions, giving you the ability to make cash management decisions based on timely and accurate information.
The service also provides a file export capability that supports a wide range of formats, making integration of data into your existing systems and future applications virtually seamless
Do you desire a rewarding career with a world class bank?
Our suite of Internet Ban your accounts king services can be accessed on line, real-time via any internet connection. The experience is an unmatched control over your critical banking transactions, giving you the ability to make cash management decisions based on timely and accurate information.
The service also provides a file export capability that supports a wide range of formats, making integration of data into your existing systems and future applications virtually seamless
Do you desire a rewarding career with a world class bank?
Do you desire quality training and exposure opportunities?
Do you have a Second Class Upper Degree?
Do you have a Second Class Upper Degree?
If this description fits you,
Access Bank is offering young, intelligent graduates who are about to commence their service year an opportunity to
Access Bank is offering young, intelligent graduates who are about to commence their service year an opportunity to
build a rewarding career at Access Bank Plc. Qualified candidates will be required to pass our graduate recruitment
test.
Successful candidates will be given the opportunity to serve in locations of primary posting where an Access Bank
Successful candidates will be given the opportunity to serve in locations of primary posting where an Access Bank
branch is located.
Wow! you will not need a redeployment.
This might be the process towards securing a permanent job if you excel during your service year.
Please send your resume to recruitment@accessbankplc.com
Wow! you will not need a redeployment.
This might be the process towards securing a permanent job if you excel during your service year.
Jobs @ PHILLIPS CONSULTING
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Friday, July 17, 2009
CAREER SITES OF NIGERIA TELECOMS COMPANIES
Zain Nigeria formerly Econet,Vodacom,Vmobile,Celltel 
Nigeria Career Opportunities, Job Vacancies
Zain is a dynamic company that offers excellent career paths for talented and motivated people. Celtel is especially keen to hear from people with experience in:
Marketing, sales and customer care; Finance; Operations; Management information systems; Information technology
Zain updates its vacancies on an ongoing basis. Click here to see Current Zain Openings
Zain Nigeria
Address:
Plot 1678, Olakunle Bakare Close, Victoria Island, Lagos.
Tel: + 234 (0)802 190 0000
Fax: + 234 (1) 320 0477
Globacom Nigeria Career Opportunities and Jobs Vacancies
Globacom is a Telecommunications company which provides GSM and GPRS-based mobile services in Nigeria
Globacom’s Human Resources Department hr@gloworld.com
Globacom's vision is to be "the largest and most successful telecommunication, entertainment and information solutions network in Nigeria and indeed Africa". It plans to attract, recruit, place, train and retain the best hands to achieve its vision. And in return, will "offer the best in career growth, very competitive remuneration and a conducive working environment to enable you achieve your full potential".
Entry cadre Recruits (Management Trainees) and Experienced cadre recruits can apply for opportunity at Globacom using the Glo career resourse section
Etisalat Nigeria Jobs and Career Opportunities
Etisalat is the latest entrant in the GSM / Unified access scene in Nigeria. Etisalat, is a Nigerian company formed by the partnership of Mubadala Development Company and Etisalat of the United Arab Emirates. Etisalat acquired the Unified Access License from the Federal Government in January 2007. The license includes a mobile license and spectrum in the GSM 1800 and 900 MHz bands at a price of $400million (Four Hundred Million U.S. Dollars). .
"Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel."
Career opportunities at Etisalat careers@etisalat.com.ng
MTN Nigeria
MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. MTN was first GSM network to make a call in Nigeria. MTN's core brand values are "leadership, relationship, integrity, innovation and “can-do”" and seeks individuals who can identify with these values.
MTN Nigeria aims to be the leading provider of Telecommunications services in Nigeria. MTN offers numerous opportunities to professionals of all nationalities.
Address:
Churchgate Towers, 6th floor, Victoria Island, Lagos
MTN Nigeria's Website
MTN updates its vacancies on an ongoing basis.Please click this link for current vacancies
How to Apply -
You must login before you can apply for vacancies advertised. When applying please login if you are a member, otherwise click here to register and create a profile
Apply online Here
Visafone Communications Limited Jobs and Career Opportunities
Visafone is a wholly owned Nigerian telecommunications company. The company was incorporated in Nigeria on June 20, 2007 following the acquisition of Cellcom. Visafone received its Unified Access Service Licence as a telecom operator from the Nigerian Communications Commission (NCC) on August 1, 2007.
Visafone has also been announced as the Approved Bidder for the 3 carriers in the 800 MHz spectrum put on auction by the NCC.
Click Here for Career Opportunities at Visafone
FIND/CLICK BELOW FOR OTHER VACANCIES
Nigeria Career Opportunities, Job VacanciesZain is a dynamic company that offers excellent career paths for talented and motivated people. Celtel is especially keen to hear from people with experience in:
Marketing, sales and customer care; Finance; Operations; Management information systems; Information technology
Zain updates its vacancies on an ongoing basis. Click here to see Current Zain Openings
Zain Nigeria
Address:
Plot 1678, Olakunle Bakare Close, Victoria Island, Lagos.
Tel: + 234 (0)802 190 0000
Fax: + 234 (1) 320 0477
Globacom Nigeria Career Opportunities and Jobs Vacancies
Globacom is a Telecommunications company which provides GSM and GPRS-based mobile services in Nigeria
Globacom’s Human Resources Department hr@gloworld.com
Globacom's vision is to be "the largest and most successful telecommunication, entertainment and information solutions network in Nigeria and indeed Africa". It plans to attract, recruit, place, train and retain the best hands to achieve its vision. And in return, will "offer the best in career growth, very competitive remuneration and a conducive working environment to enable you achieve your full potential".
Entry cadre Recruits (Management Trainees) and Experienced cadre recruits can apply for opportunity at Globacom using the Glo career resourse section
Etisalat Nigeria Jobs and Career Opportunities
Etisalat is the latest entrant in the GSM / Unified access scene in Nigeria. Etisalat, is a Nigerian company formed by the partnership of Mubadala Development Company and Etisalat of the United Arab Emirates. Etisalat acquired the Unified Access License from the Federal Government in January 2007. The license includes a mobile license and spectrum in the GSM 1800 and 900 MHz bands at a price of $400million (Four Hundred Million U.S. Dollars). .
"Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel."
Career opportunities at Etisalat careers@etisalat.com.ng
MTN Nigeria
MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. MTN was first GSM network to make a call in Nigeria. MTN's core brand values are "leadership, relationship, integrity, innovation and “can-do”" and seeks individuals who can identify with these values.
MTN Nigeria aims to be the leading provider of Telecommunications services in Nigeria. MTN offers numerous opportunities to professionals of all nationalities.
Address:
Churchgate Towers, 6th floor, Victoria Island, Lagos
MTN Nigeria's Website
MTN updates its vacancies on an ongoing basis.Please click this link for current vacancies
How to Apply -
You must login before you can apply for vacancies advertised. When applying please login if you are a member, otherwise click here to register and create a profile
Apply online Here
Visafone Communications Limited Jobs and Career Opportunities
Visafone is a wholly owned Nigerian telecommunications company. The company was incorporated in Nigeria on June 20, 2007 following the acquisition of Cellcom. Visafone received its Unified Access Service Licence as a telecom operator from the Nigerian Communications Commission (NCC) on August 1, 2007.
Visafone has also been announced as the Approved Bidder for the 3 carriers in the 800 MHz spectrum put on auction by the NCC.
Click Here for Career Opportunities at Visafone
FIND/CLICK BELOW FOR OTHER VACANCIES
CHEVRON is recruiting
Job Vacancy 1: Petrochemical Computing Analyst
Job Reference No.: 2009-IT-04
Job Title: Petrochemical Computing Analyst
Job Description: - Provide day-to-day support for existing petro-technical and engineering applications
- Troubleshoot and resolve engineering and subsurface application issues to minimize downtime and
ensure applications are in working condition.
- Provide daily support at general user level for applications and associated databases such as Landmark
Reservoir and Production Management Applications, Schlumberger Reservoir Engineering applications,
Production modeling tools and any other related sub-surface engineering application.
- Provide general technical support including application data management, application programming and
script writing.
Required Qualifications: Bachelor’s Degree in Engineering, Earth Sciences or Information Technology with a minimum of second class upper division.
Required Skills: - Demonstrated technical skills in subsurface data workflows and data types.
- Good analytical, organizational and problem-solving skills.
- Teamwork and Interpersonal skills.
- Strong oral and written communication skills.
- Proficiency in the use of Microsoft Office Tools.
Job Experience Minimum of two (2) years post NYSC relevant experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
Job Vacancy 2: Applications Analyst
Job Reference No.: 2009-IT-03
Job Title: Applications Analyst
Job Description: - Providing second line support for the JDE Application and the Enterprise Asset Management (EAM)
Module
- Troubleshooting and proffering solution to users’ problems
- Escalation of JDE and EAM-related issues to corporate partners
- Performing Sarbanes-Oxley (SOX) and Information Protection (IP) controls relating to security
administration and patch updates.
Required Qualifications: B.Sc. in Computer Science, Electrical/ Electronics Engineering or Numerate Science with a minimum of Second Class Upper Division.
Required Skills: - Knowledge of J. D. Edwards (JDE), Application and Web technologies
- Knowledge of current programming languages (e.g. .NET), Scripting languages (e.g. Visual Basic),
Architecture, databases and other platforms.
- Working Knowledge of Microsoft development and diagnostic tools
- Should be a self-starter and strong in oral and written communication.
Job Experience Maximum of two (2) years post NYSC relevant experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
Job Vacancy 3: Desktop/Server Support Analyst
Job Reference No.: 2009-IT-02
Job Title: Desktop/Server Support Analyst
Job Description: - Respond to assigned tickets via helpdesk ticketing system
- Installation and support of computer hardware (desktops/laptops, peripherals) and MS Office Suite and
other Business applications
- Installation of Windows 2003/2008 servers Operating System as well as specialized services such as
Printing, Exchange (email), SMS and authentication services
- Installation and administration of LAN and WAN devices like switches and routers
- Serve as technical resource to relevant project teams
Required Qualifications: B.Sc. in Computer Science, Engineering or Numerate Science with a minimum of Second Class Upper Division plus relevant Microsoft, Cisco and ITIL certifications.
Job Required Skills: - Knowledge of Windows 2003/2008/XP and Unix/Linux platforms.
- Knowledge of HP/Compaq servers.
- Understanding of networking devices.
- Proficiency in Microsoft SQL and Oracle Database environments.
- Working Knowledge of Microsoft office suites.
- Good analytical and project management skills.
- Should be a self-starter and strong in oral and written communication.
Job Experience Maximum of two (2) years post NYSC relevant experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
Job Vacancy 4:Network Analyst
Job Reference No.: 2009-IT-01
Job Title: Network Analyst
Job Description: - Design, implementation and support of IT Telecommunication Infrastructure; shall include but not
limited to telephone systems, 2-Way radio communication systems, structured cabling networks,
microwave radio systems, satellite systems, optic fiber systems.
- Installation and maintenance of LAN and WAN devices such as routers and switches.
- Serve as technical resource to relevant project teams.
Required Qualifications: B.Sc. in Electrical/Electronics or Telecommunication Engineering with a minimum of Second Class Upper Division.
Job Required Skills: - Strong knowledge of telecommunication engineering
- Strong oral and written communication
- Good analytical and project management
- Teamwork and Interpersonal
- Proficiency in the use of Microsoft Office Tools.
Experience Minimum of two (2) years and maximum of ten (10) cognate experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
FIND BELOW FOR OTHER JOB VACANCIES
Job Reference No.: 2009-IT-04
Job Title: Petrochemical Computing Analyst
Job Description: - Provide day-to-day support for existing petro-technical and engineering applications
- Troubleshoot and resolve engineering and subsurface application issues to minimize downtime and
ensure applications are in working condition.
- Provide daily support at general user level for applications and associated databases such as Landmark
Reservoir and Production Management Applications, Schlumberger Reservoir Engineering applications,
Production modeling tools and any other related sub-surface engineering application.
- Provide general technical support including application data management, application programming and
script writing.
Required Qualifications: Bachelor’s Degree in Engineering, Earth Sciences or Information Technology with a minimum of second class upper division.
Required Skills: - Demonstrated technical skills in subsurface data workflows and data types.
- Good analytical, organizational and problem-solving skills.
- Teamwork and Interpersonal skills.
- Strong oral and written communication skills.
- Proficiency in the use of Microsoft Office Tools.
Job Experience Minimum of two (2) years post NYSC relevant experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
Job Vacancy 2: Applications Analyst
Job Reference No.: 2009-IT-03
Job Title: Applications Analyst
Job Description: - Providing second line support for the JDE Application and the Enterprise Asset Management (EAM)
Module
- Troubleshooting and proffering solution to users’ problems
- Escalation of JDE and EAM-related issues to corporate partners
- Performing Sarbanes-Oxley (SOX) and Information Protection (IP) controls relating to security
administration and patch updates.
Required Qualifications: B.Sc. in Computer Science, Electrical/ Electronics Engineering or Numerate Science with a minimum of Second Class Upper Division.
Required Skills: - Knowledge of J. D. Edwards (JDE), Application and Web technologies
- Knowledge of current programming languages (e.g. .NET), Scripting languages (e.g. Visual Basic),
Architecture, databases and other platforms.
- Working Knowledge of Microsoft development and diagnostic tools
- Should be a self-starter and strong in oral and written communication.
Job Experience Maximum of two (2) years post NYSC relevant experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
Job Vacancy 3: Desktop/Server Support Analyst
Job Reference No.: 2009-IT-02
Job Title: Desktop/Server Support Analyst
Job Description: - Respond to assigned tickets via helpdesk ticketing system
- Installation and support of computer hardware (desktops/laptops, peripherals) and MS Office Suite and
other Business applications
- Installation of Windows 2003/2008 servers Operating System as well as specialized services such as
Printing, Exchange (email), SMS and authentication services
- Installation and administration of LAN and WAN devices like switches and routers
- Serve as technical resource to relevant project teams
Required Qualifications: B.Sc. in Computer Science, Engineering or Numerate Science with a minimum of Second Class Upper Division plus relevant Microsoft, Cisco and ITIL certifications.
Job Required Skills: - Knowledge of Windows 2003/2008/XP and Unix/Linux platforms.
- Knowledge of HP/Compaq servers.
- Understanding of networking devices.
- Proficiency in Microsoft SQL and Oracle Database environments.
- Working Knowledge of Microsoft office suites.
- Good analytical and project management skills.
- Should be a self-starter and strong in oral and written communication.
Job Experience Maximum of two (2) years post NYSC relevant experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
Job Vacancy 4:Network Analyst
Job Reference No.: 2009-IT-01
Job Title: Network Analyst
Job Description: - Design, implementation and support of IT Telecommunication Infrastructure; shall include but not
limited to telephone systems, 2-Way radio communication systems, structured cabling networks,
microwave radio systems, satellite systems, optic fiber systems.
- Installation and maintenance of LAN and WAN devices such as routers and switches.
- Serve as technical resource to relevant project teams.
Required Qualifications: B.Sc. in Electrical/Electronics or Telecommunication Engineering with a minimum of Second Class Upper Division.
Job Required Skills: - Strong knowledge of telecommunication engineering
- Strong oral and written communication
- Good analytical and project management
- Teamwork and Interpersonal
- Proficiency in the use of Microsoft Office Tools.
Experience Minimum of two (2) years and maximum of ten (10) cognate experience.
Job Type: Full Time (Regular)
Job Category: Information Technology
Job Location: Lagos
Effective Job Opening Date: 7/13/2009
Job Closing Date: 7/27/2009
CLICK HERE TO APPLY
FIND BELOW FOR OTHER JOB VACANCIES
Tuesday, July 14, 2009
BRISTOW HELICOPTERS is recruiting
HELICOPTER PILOTS
Bristow is the only aviation company in Nigeria that has consistently trained Nigerian Pilots over the past 30 years. Applications are invited from suitably qualified Nigerian Nationals for training as Helicopter Pilots.
The company will sponsor its selected candidates on a Pilot Training Scheme. Successful candidates will be employed as Pilots by Bristow in Nigeria.
QUALIFICATION AND EXPERIENCE
Candidates should possess a minimum degree (2nd Class Lower Division) from a recognised university with at least one (1) year post N.Y.S.C. experience.
Candidates with, or currently undergoing, a Commercial Pilot Licence (CPL – A or H) course or, already in possession of an ICAO equivalent licence, would also be considered.
In addition, candidates should possess the Senior Secondary Certificate Examination (S.S.C.E) or its equivalent with a minimum of five (5) credits in one sitting, including English Language, Mathematics and Physics.
THE PERSON:
The candidate must be a Nigerian National and must possess the following qualities:
Between 22 – 28 years old. (No candidate will be considered aged 28 and above)
Fluency in, and have a proper understanding of the English Language.
Candidate will be expected to demonstrate a keen interest and knowledge at aviation related subjects.
The selection process will involve written examinations, problem solving, computer-based aptitude test, medical and series of interviews.
METHOD OF APPLICATION
Interested candidates should send their hand written applications enclosing detailed copy of curriculum vitae, photocopies of all credentials, N.Y.S.C discharge certificate, birth certificate and two (2) passport photographs. Details should be sent on or before 30th July, 2009 to:
The General Manager (HR)
Bristow Helicopters (Nig.) Ltd
Old Domestic Wing, M.M. Airport,
P.O. Box 11, Ikeja Lagos.
Only shortlisted candidates from applications received on or before 30th July, 2009 will be acknowledged and subsequently invited for interview.
Note: Previous applicants need not apply.
Bristow is the only aviation company in Nigeria that has consistently trained Nigerian Pilots over the past 30 years. Applications are invited from suitably qualified Nigerian Nationals for training as Helicopter Pilots.
The company will sponsor its selected candidates on a Pilot Training Scheme. Successful candidates will be employed as Pilots by Bristow in Nigeria.
QUALIFICATION AND EXPERIENCE
Candidates should possess a minimum degree (2nd Class Lower Division) from a recognised university with at least one (1) year post N.Y.S.C. experience.
Candidates with, or currently undergoing, a Commercial Pilot Licence (CPL – A or H) course or, already in possession of an ICAO equivalent licence, would also be considered.
In addition, candidates should possess the Senior Secondary Certificate Examination (S.S.C.E) or its equivalent with a minimum of five (5) credits in one sitting, including English Language, Mathematics and Physics.
THE PERSON:
The candidate must be a Nigerian National and must possess the following qualities:
Between 22 – 28 years old. (No candidate will be considered aged 28 and above)
Fluency in, and have a proper understanding of the English Language.
Candidate will be expected to demonstrate a keen interest and knowledge at aviation related subjects.
The selection process will involve written examinations, problem solving, computer-based aptitude test, medical and series of interviews.
METHOD OF APPLICATION
Interested candidates should send their hand written applications enclosing detailed copy of curriculum vitae, photocopies of all credentials, N.Y.S.C discharge certificate, birth certificate and two (2) passport photographs. Details should be sent on or before 30th July, 2009 to:
The General Manager (HR)
Bristow Helicopters (Nig.) Ltd
Old Domestic Wing, M.M. Airport,
P.O. Box 11, Ikeja Lagos.
Only shortlisted candidates from applications received on or before 30th July, 2009 will be acknowledged and subsequently invited for interview.
Note: Previous applicants need not apply.
ActionAid is recruiting
ActionAid Nigeria (AAN) is one of ActionAid Country Programmes around the world. ActionAid an International Non-Governmental organisation registered in the Netherlands and headquartered in Johannesburg South Africa. ActionAid International works in about 50 countries in Africa, Asia, Europe, Australia and the Americas. 22 of these country programmes, affiliates or associate are in Africa and are led by Africans. We have been doing development work on the continent since 1972 and in Nigeria since 1999. ActionAid works with the poor and excluded in Africa, promoting values and commitment in civil society, institutions and governments with the aim of achieving structural changes in order to eradicate injustices and poverty in the world.
To effectively consolidate on our new country strategy, AAN is inviting applications from qualified candidates to fill the position below:
Personal Assistant to the Country Director
Experience
At least three years post NYSC experience in Administration and/or programmes & Excellent working knowledge of Excel, Word & Outlook (MS Office in general) & experience in handling cash are essential.
At least 1 year experience in a similar position is essential
Office administration experience & experience in working with international development agencies are desirable.
Skill/ Abilities
Excellent reporting skills, attention to details; fluency in spoken and written English language;
Ability to work independently and in a team & highly numerate skills are essential.
Excellent planning and prioritization skills & strong analytical/problem solving skills are desirable.
Personal Qualities
Well developed and proven interpersonal & organisational management skills with high integrity,
Able to work effectively in a diverse team environment, creative and should be able to take initiative;
Should be ready to work additional hours at crucial times; ability to travel are essential.
How to Apply
All interested candidates should fill in the application form as accessed from the placation pack on www.actionaid-nigeria.org The application pack contains the Vacancy announcement, Job Description and Application form.
ActionAid offers competitive terms of employment. Applications from women are particularly welcome.
Applications are also particularly welcome from candidates living with HIV/AIDs (PLWHAs).
Closing date for receipt of application forms is 17th July, 2009. Only shortlisted candidates will be contacted.
Only electronically completed application forms will be entertained and should be mailed to vacancy.nigeria@actionaid.org. Applications will ONLY be considered if submitted on AAN’s Standard Application forms.
To effectively consolidate on our new country strategy, AAN is inviting applications from qualified candidates to fill the position below:
Personal Assistant to the Country Director
Experience
At least three years post NYSC experience in Administration and/or programmes & Excellent working knowledge of Excel, Word & Outlook (MS Office in general) & experience in handling cash are essential.
At least 1 year experience in a similar position is essential
Office administration experience & experience in working with international development agencies are desirable.
Skill/ Abilities
Excellent reporting skills, attention to details; fluency in spoken and written English language;
Ability to work independently and in a team & highly numerate skills are essential.
Excellent planning and prioritization skills & strong analytical/problem solving skills are desirable.
Personal Qualities
Well developed and proven interpersonal & organisational management skills with high integrity,
Able to work effectively in a diverse team environment, creative and should be able to take initiative;
Should be ready to work additional hours at crucial times; ability to travel are essential.
How to Apply
All interested candidates should fill in the application form as accessed from the placation pack on www.actionaid-nigeria.org The application pack contains the Vacancy announcement, Job Description and Application form.
ActionAid offers competitive terms of employment. Applications from women are particularly welcome.
Applications are also particularly welcome from candidates living with HIV/AIDs (PLWHAs).
Closing date for receipt of application forms is 17th July, 2009. Only shortlisted candidates will be contacted.
Only electronically completed application forms will be entertained and should be mailed to vacancy.nigeria@actionaid.org. Applications will ONLY be considered if submitted on AAN’s Standard Application forms.
Saturday, July 11, 2009
Stanbic IBTC is Recruiting
Position Description
Customer Consultant:
The Customer Consultant is responsible for active sales within the Branch context. Customers who have a need to open/close accounts or who require advice on any product or service of the Bank will see the Customer Consultant. They will then determine the customer’s needs and make recommendations around the best product and/or solution.
Solution based Sales:
The most important aspect of the Customer Consultant’s role is the interaction with customers. Customers are being interviewed on a daily basis to determine their specific financial needs. Although the Customer Consultant has very specific sales targets, the sales strategy is re-active with customers coming into the Branch to see the Consultant. It is critical for the consultant to have very good personal and interpersonal skills which he/she will use to determine the specific financial solutions needed by the customer. Although re-active the Consultant must have the ability to “close the deal”, thereby contributing to the revenue stream of the Branch. To safeguard the customer, advice given by the Customer Consultant needs to comply with very specific Financial Regulatory requirements (these may vary from Country to Country)
Position Requirements
Product Knowledge:
In order for the Customer Consultant to provide the customer with financial solutions, it is absolutely critical that he/she fully understands the different products of the Bank. The consultant is seen as the product expert in the Branch. Over and above the interaction with customers the Consultant often need to up-skill the branch staff on new and existing products. The Customer Consultant also manages and track cross selling and lead generation opportunities and ensures that the Branch team’s sales and service targets are being met.
Customer Service:
Although the main focus of the consultant is sales he/she must understand and manage the impact of his/her actions and advice on the customer’s overall service experience. In many cases the fulfillment of the sales transaction happens outside the Branch – it is very important for the Consultant to understand these processes and build quality relationships with these service providers.
Credit Management:
Credit is a product offering of the Bank and it is important that the consultant fully understands the credit process. Coupon lending applications need to be submitted to Credit for sanctioning, it is critical that the Consultant provide accurate information in order for the correct lending decisions to be made.
Routine:
Due to the fact that customers open new accounts and or apply for different products i.e.: current accounts, credit cards, home loans etc, it is absolutely critical that the correct information is obtained from customers to comply with the Bank’s laid down procedures and Financial Regulatory requirements. Excellent customer service stems from Consultants doing things right the first time – an eye for detail is a must.
Job Vacancy 2:Consultant Customer Service:
Position Description
The Consultant Customer Service (Enquiries) is responsible for assisting customers with queries relating to their accounts such as statements, debit orders, collection of cheque books etc. Being the face of the Bank, the Consultant Customer Service represents the Bank and therefore Customer Service should be the ideal candidate’s absolute passion.
Customer Service:
The most consistent aspect of this job is people. A day in the life of the Consultant Customer Service begins and ends with interacting and serving the Banks customers. Within this context, having a love for, interest in and a tolerance of people of all ages, races, convictions and attitudes is key.
The catch phrase “customer care” and customer service are often heard but seldom really experienced. Some people naturally want to and are really talented at making others feel acknowledged, listened to, valued and heard. There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Position Requirements
Product Knowledge:
In order for the Consultant Customer Service to answer customer queries and to provide quality service, it is absolutely critical that he/she fully understands the different products of the Bank. The Consultant Customer Service also needs to identify and pass on cross selling and lead generation opportunities. Knowledge of the different products offered, together with having the ability and desire to keep up to date with the market and product changes, is a must. In addition, providing constructive feedback and recommendations on how to improve SBs services and products is valued.
Routine:
The Consultant Customer Service’s main function is to handle customer queries, hand out cheque books, MasterCards, ATM cards, stop payments/stop orders, provisional and collect statements, all functions which need to be conducted in line with very specific laid down procedures. Excellent customer service stems from doing things right the first time – an eye for detail is, therefore, imperative.
Job Vacancy 3:Head Service Centre
Position Description
Head Service Centre:
Most Service Centres offer the same functionalities, products and services as a full Branch only on a smaller scale, therefore the Head Service Centre needs to have the knowledge and experience to manage complexities that range from people management, customer service and treasury management to the physical security of the Centre and its staff.
People Management:
The most important aspect of this job is the ability to lead a small team that is responsible for the full service and sales offering. The Head Service Centre’s day begins by understanding all the various complexities of the Service Centre, from secure opening procedures, cash management, telling, enquiries to one of workforce planning, understanding customer arrival patterns and customer behaviour and aligning the tellers and enquiries staff to deliver a consistent customer experience. Due to the fact that the Head Service Centre oversees the full Service Centre offering he/she is also responsible for identifying critical productivity trends and making recommendations around capacity management, including the employment and management of temporary staff. He/She is also responsible for the management of the full Performance Cycle, ensuring that all performance contracts are in place for all staff, regular performance feedback discussion must take place to ensure that the performance is at the required level. In cases where staff do not have the required skills or show competency gaps, the Head Service Centre needs to decide on what training interventions are required to close the skills gaps, he/she also participates in the quarterly Career Management Committee discussions, conduct and lead team meetings and teambuilding sessions.
Customer Service:
The fact that the Service Centre offers the full spectrum of the Banks services and products, customer service must be at the forefront of the Head Service Centre’s role! The customers last experience is their lasting impression so the Head Service Centre needs to be absolutely passionate about customer service and creating customer delight. He/she must understand and manage the impact of his/her staff on customer expectations. He/she also needs to identify trends and opportunities that should be referred to management as possible migration and or sales opportunities.
Position Requirements
Product Knowledge:
Although the Service Centre reports into the main branch and often does not have its own sales and service targets, it still remains responsible for quality sales and lead generation. The frontline roles are the roles that most frequently interact with the customer – all the front line staff need to be geared to identify customer needs and pass on quality leads to the relevant areas! In order to do this the Head Service Centre will guide, coach, develop and support the staff through applying an in depth knowledge of all the Bank’s products. The Head Service Centre will also manage and track cross selling and lead generation opportunities and ensure that the team’s sales and service targets are being met, furthermore he/she will participate in sales and marketing activities when required.
Routine Management:
One of the critical aspects of the Head Service Centre is to take full responsibility for the activities of the Centre’s staff as it relate to routine requirements. He/she must ensure that laid down procedures are being adhered to by all the staff. The Head Service Centre must also be available to conduct customer needs analysis, keep records in terms of the various Financial Industry regulations and take part in any special investigations of losses and/or staff defalcations.
Job Vacancy 4: Officer Administration Support
Position Description
Officer Administration Support:
The Officer Admin Support is responsible for the fulfillment process, administration functions and to ensure that a high level of quality customer service is achieved and maintained. Although this role does not interact on a face to face basis with Customers, the fulfillment area is the engine room where all transactions are actioned and therefore has a direct bearing on quality customer service. Therefore work quality and to deliver against very specific timelines should be the ideal candidate’s absolute passion.
Customer Service:
The most consistent aspect of this job is service delivery A day in the life of the Officer Admin Support begins and ends with the fulfillment of all transactional processes and procedures. Within this context, having a love for, interest in and a tolerance of data, processes and procedures and a eye for detail is key.
The catch phrase “customer care” and customer service are often heard but seldom really experienced. Some people naturally want to and are really talented delivering quality service and products consistently and on time. There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Position Requirements
Product Knowledge:
In order for the Support Officer to fulfill on the specific requirements of each product and to provide quality service, it is absolutely critical that he/she fully understands the different products of the Bank. In addition providing constructive feedback and recommendations on how to improve SBs services and products is valued.
Routine:
The Officer Admin Support’s main function is to ensure a high standard of risk control through the appropriate actioning of required reports and adherence to laid down procedures. Excellent customer service stem from support officers doing things right the first time, therefore an eye for detail is very important.
Compliance:
Banks work and operate within a very strict legal framework. The Support Officer needs to know and consistently apply these rules, processes and regulations across products and customers. Often this implies taking the time to explain the “red tape” to customers in a way that makes sense to the customers impacted.
We began this description by speaking about the customer aspect of the role, well compliance can also be applied to people and relationships. Building trust through maintaining high levels of honesty and confidentiality is paramount to the values of the Bank and success of this role.
Job Vacancy 5: Team Lead Customer Services
Position Description
The Team Leader Customer Service:
The key role of the Team Leader, Customer Service in Standard Bank is to lead and inspire a team of front line Team Leaders to consistently deliver exceptional customer service whilst complying with all the routine and laid down requirements of the Bank. With this in mind let’s chat through the key focus areas of the Team Leader, Customer Service.
People Management:
The most important aspect of this job is the ability to lead and inspire a team of frontline Team Leaders. The Team Leader Customer Service’s day begins by understanding all the various complexities of the Branch’s frontline, cash management, telling and enquiries. One of the most important aspects includes workforce planning, understanding customer arrival patterns and customer behaviour and aligning the tellers and enquiries staff to deliver a consistent customer experience. The fact that the Team Leader Customer Service oversees the other full frontline offering implies that he/she is also responsible for identifying critical productivity trends and making recommendations around capacity management, including the employment and management of temporary staff. The Team Leader is also responsible for the management of the full performance cycle, ensuring that all performance contracts are in place for all staff and front line team leaders, regular performance feedback discussion must take place to ensure that the frontline performance is at the required level. In cases where staff do not have the required skills or show competency gaps, the Team Leader Customer Service need to decide on what training interventions are required to close the skills gaps. The Team Leader also participates in the quarterly career management committee discussions, conduct and lead team meetings and teambuilding sessions.
Customer Service:
The majority of the Bank’s customers come into the Branch to conduct transactions at the tellers, and/ or make enquiries. Customer service is, therefore, at the forefront of the Team Leader Customer Service’s role! The customer last experience is their lasting impression, therefore the Team Leader Customer Service needs to be absolutely passionate about customer service and customer delight. He/she must understand and manage the impact of his/her full frontline staff on customer expectations. The Team Leader also needs to identify trends and opportunities that should be referred to management as possible migration and or sales opportunities.
Position Requirements
Product Knowledge:
Although the Teller and Enquiries functions are not specifically responsible for sales in the Branch, the frontline roles are the roles that most frequently interact with the customer. All front line staff, therefore, need to be geared to identify customer needs and pass on quality leads to the relevant areas! In order to do this the Team Leader will guide, coach, develop and support the front line Team Leaders and requires an in depth knowledge of all the Bank’s products. The Team Leader will also manage and track cross selling and lead generation opportunities and ensure that the team’s sales and service targets are being met. He/she will participate in sales and marketing activities when required.
Routine Management:
One of the critical aspects of the Team Leader Customer Service is to take full responsibility for the activities of the frontline staff as it relate to routine requirements. Although the other front line Team Leaders oversee the physically management of the frontline on a day to day basis, the Team Leader Customer Service must ensure that laid down procedures are being adhered to by all the frontline staff. The Team Leader must also be available to conduct customer needs analysis, keep records in terms of the various Financial Industry regulations and take part in any special investigations of losses and/or staff defalcations.
Job Vacancy 6: Team Lead Teller
Position Description
The Team Leader Tellers:
The key role of the Team Leader, Tellers in Standard Bank is to lead and inspire a team of tellers to consistently deliver exceptional customer service whilst complying against all the routine and laid down requirements of the role. With this in mind let’s chat through the key focus areas of the Team Leader, Tellers.
People Management:
The most important aspect of this job is people. A Team Leader Teller’s day begins by understanding the customer arrival patterns, this will determine the number of tellers he/she would need on the frontline at any given point. The fact that the teller role is the entry role into the Bank, the Team Leader is responsible to coach, guide and develop new tellers. Performance contracts need to be put in place with each team member and regular performance feedback discussion must take place to ensure that the teller’s performance is at the required level. In cases where tellers do not have the required skills or show competency gaps, the team leader needs to decide on what training interventions are required to close the skills gap. As the leader of the teller team, the necessary employee administration also needs priority from attendance registers to leave and sick leave!
Customer Service:
The largest number of Bank customers come into the Branch to conduct transactions at the tellers. Customer service is, therefore, at the forefront of the Team Leader Teller role! The last experience of the customer is the lasting impression, therefore the Team Leader Tellers needs to understand and manage the impact of his/her tellers on customer expectations. The Team Leader also needs to identify trends and opportunities that should be referred to management as possible migration and or sales opportunities.
Position Requirements
Product Knowledge:
Although the teller function is not a sales role, the teller is the role that most frequently interacts with the customer. The teller function needs to be geared to identify customer needs and pass on quality leads to the relevant areas! In order to do guide, coach and develop the tellers, the Team Leader tellers needs an in depth product knowledge.
Cash Management:
One of the critical aspects of the Team Leader Tellers is to take responsibility for the Bank’s cash assets, although the teller physically manages the cash on a day to day basis, the Team Leader must ensure that laid down procedures are being adhered to by all the tellers. The Team Leader must also be available to authorize transactions that fall outside the mandate of the tellers.
Compliance:
Banks work and operate within a very strict legal framework. Due to the fact that the teller function works with money and other high risk payment instruments the knowledge around the compliance aspect of the business is paramount. In order for tellers to grasp and comply with the various rules, processes and procedures, the team leader needs to ensure that his/her team is 100% up to speed with the requirements and are acting accordingly, in cases where they are not the team leader will coach, train and guide them to the point where they understand it fully.
Job Vacancy 7 :Teller
Position Description
THE TELLER:
What does it mean to be a Teller within SB? They are most often the first point of contact for our clients – the face of the Bank, so one can understand the importance of this role in maintaining and growing the reputation and brand of the Bank. With this in mind lets chat through a ‘day in the life’ of a Teller.
Customer Service and Care
The most consistent aspect of this job is people. A day in the life of a Teller begins and ends with interacting with and serving the Bank’s customers. Within this context, having a love for, interest in and tolerance of people of all ages, races, convictions and attitudes is key. This obviously requires that you stand for most of the day so physical wellness is a must.
The catch phrases ‘customer care’ and customer service’ are so often heard but so seldom really experienced. Some people naturally want to, and are really talented at making others feel acknowledged, listened to, valued and heard. There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Please note: In addition to the above, Sr Teller will also provide assistance to less experienced teller staff. Another major function is to assume the role of a Teller Supervisor in his/her absence.
Position Requirements
Product knowledge
You cannot offer great customer service without a powerful product, or as with SB, a range of products. The Teller plays a variety of activities such a receiving deposits and managing withdrawals. They also play a critical referral role as they are involved in identifying customer needs and need to know the Bank and its products well enough to refer them to the right person. This is referred to as ‘lead generation’, a role which our best Tellers excel at.
Having the ability and desire to keep up to date with the market and product changes is a must. In addition, providing constructive feedback and recommendations on how to improve SB’s services and products is valued.
Would you prefer a role which provides you with clear guidelines? Do you enjoy an organised approach to life? If so then the next 2 role requirements may come naturally to you.
Cash Management
The Banks main function is to safeguard and grow the assets of its customers. Managing, monitoring and accounting for the different forms of money that flow through your till is key to the role of the Teller. A love of ‘precision’ and a desire to be accurate are key to succeeding in this role.
Compliance
The Bank works within a clear and strictly applied legal framework. The Teller needs to know and consistently apply these rules, processes and regulations across products and customers. Often this implies taking the time to explain the ‘red tape’ to the customer in a way that makes sense to the customer impacted.
We began this description by speaking about the people aspects of this role. Well, compliance can also be applied to people and relationships. Building trust through maintaining high levels of honesty and confidentiality is paramount to the values of the Bank and success of this role.
then if you want them, click Here
Customer Consultant:
The Customer Consultant is responsible for active sales within the Branch context. Customers who have a need to open/close accounts or who require advice on any product or service of the Bank will see the Customer Consultant. They will then determine the customer’s needs and make recommendations around the best product and/or solution.
Solution based Sales:
The most important aspect of the Customer Consultant’s role is the interaction with customers. Customers are being interviewed on a daily basis to determine their specific financial needs. Although the Customer Consultant has very specific sales targets, the sales strategy is re-active with customers coming into the Branch to see the Consultant. It is critical for the consultant to have very good personal and interpersonal skills which he/she will use to determine the specific financial solutions needed by the customer. Although re-active the Consultant must have the ability to “close the deal”, thereby contributing to the revenue stream of the Branch. To safeguard the customer, advice given by the Customer Consultant needs to comply with very specific Financial Regulatory requirements (these may vary from Country to Country)
Position Requirements
Product Knowledge:
In order for the Customer Consultant to provide the customer with financial solutions, it is absolutely critical that he/she fully understands the different products of the Bank. The consultant is seen as the product expert in the Branch. Over and above the interaction with customers the Consultant often need to up-skill the branch staff on new and existing products. The Customer Consultant also manages and track cross selling and lead generation opportunities and ensures that the Branch team’s sales and service targets are being met.
Customer Service:
Although the main focus of the consultant is sales he/she must understand and manage the impact of his/her actions and advice on the customer’s overall service experience. In many cases the fulfillment of the sales transaction happens outside the Branch – it is very important for the Consultant to understand these processes and build quality relationships with these service providers.
Credit Management:
Credit is a product offering of the Bank and it is important that the consultant fully understands the credit process. Coupon lending applications need to be submitted to Credit for sanctioning, it is critical that the Consultant provide accurate information in order for the correct lending decisions to be made.
Routine:
Due to the fact that customers open new accounts and or apply for different products i.e.: current accounts, credit cards, home loans etc, it is absolutely critical that the correct information is obtained from customers to comply with the Bank’s laid down procedures and Financial Regulatory requirements. Excellent customer service stems from Consultants doing things right the first time – an eye for detail is a must.
Job Vacancy 2:Consultant Customer Service:
Position Description
The Consultant Customer Service (Enquiries) is responsible for assisting customers with queries relating to their accounts such as statements, debit orders, collection of cheque books etc. Being the face of the Bank, the Consultant Customer Service represents the Bank and therefore Customer Service should be the ideal candidate’s absolute passion.
Customer Service:
The most consistent aspect of this job is people. A day in the life of the Consultant Customer Service begins and ends with interacting and serving the Banks customers. Within this context, having a love for, interest in and a tolerance of people of all ages, races, convictions and attitudes is key.
The catch phrase “customer care” and customer service are often heard but seldom really experienced. Some people naturally want to and are really talented at making others feel acknowledged, listened to, valued and heard. There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Position Requirements
Product Knowledge:
In order for the Consultant Customer Service to answer customer queries and to provide quality service, it is absolutely critical that he/she fully understands the different products of the Bank. The Consultant Customer Service also needs to identify and pass on cross selling and lead generation opportunities. Knowledge of the different products offered, together with having the ability and desire to keep up to date with the market and product changes, is a must. In addition, providing constructive feedback and recommendations on how to improve SBs services and products is valued.
Routine:
The Consultant Customer Service’s main function is to handle customer queries, hand out cheque books, MasterCards, ATM cards, stop payments/stop orders, provisional and collect statements, all functions which need to be conducted in line with very specific laid down procedures. Excellent customer service stems from doing things right the first time – an eye for detail is, therefore, imperative.
Job Vacancy 3:Head Service Centre
Position Description
Head Service Centre:
Most Service Centres offer the same functionalities, products and services as a full Branch only on a smaller scale, therefore the Head Service Centre needs to have the knowledge and experience to manage complexities that range from people management, customer service and treasury management to the physical security of the Centre and its staff.
People Management:
The most important aspect of this job is the ability to lead a small team that is responsible for the full service and sales offering. The Head Service Centre’s day begins by understanding all the various complexities of the Service Centre, from secure opening procedures, cash management, telling, enquiries to one of workforce planning, understanding customer arrival patterns and customer behaviour and aligning the tellers and enquiries staff to deliver a consistent customer experience. Due to the fact that the Head Service Centre oversees the full Service Centre offering he/she is also responsible for identifying critical productivity trends and making recommendations around capacity management, including the employment and management of temporary staff. He/She is also responsible for the management of the full Performance Cycle, ensuring that all performance contracts are in place for all staff, regular performance feedback discussion must take place to ensure that the performance is at the required level. In cases where staff do not have the required skills or show competency gaps, the Head Service Centre needs to decide on what training interventions are required to close the skills gaps, he/she also participates in the quarterly Career Management Committee discussions, conduct and lead team meetings and teambuilding sessions.
Customer Service:
The fact that the Service Centre offers the full spectrum of the Banks services and products, customer service must be at the forefront of the Head Service Centre’s role! The customers last experience is their lasting impression so the Head Service Centre needs to be absolutely passionate about customer service and creating customer delight. He/she must understand and manage the impact of his/her staff on customer expectations. He/she also needs to identify trends and opportunities that should be referred to management as possible migration and or sales opportunities.
Position Requirements
Product Knowledge:
Although the Service Centre reports into the main branch and often does not have its own sales and service targets, it still remains responsible for quality sales and lead generation. The frontline roles are the roles that most frequently interact with the customer – all the front line staff need to be geared to identify customer needs and pass on quality leads to the relevant areas! In order to do this the Head Service Centre will guide, coach, develop and support the staff through applying an in depth knowledge of all the Bank’s products. The Head Service Centre will also manage and track cross selling and lead generation opportunities and ensure that the team’s sales and service targets are being met, furthermore he/she will participate in sales and marketing activities when required.
Routine Management:
One of the critical aspects of the Head Service Centre is to take full responsibility for the activities of the Centre’s staff as it relate to routine requirements. He/she must ensure that laid down procedures are being adhered to by all the staff. The Head Service Centre must also be available to conduct customer needs analysis, keep records in terms of the various Financial Industry regulations and take part in any special investigations of losses and/or staff defalcations.
Job Vacancy 4: Officer Administration Support
Position Description
Officer Administration Support:
The Officer Admin Support is responsible for the fulfillment process, administration functions and to ensure that a high level of quality customer service is achieved and maintained. Although this role does not interact on a face to face basis with Customers, the fulfillment area is the engine room where all transactions are actioned and therefore has a direct bearing on quality customer service. Therefore work quality and to deliver against very specific timelines should be the ideal candidate’s absolute passion.
Customer Service:
The most consistent aspect of this job is service delivery A day in the life of the Officer Admin Support begins and ends with the fulfillment of all transactional processes and procedures. Within this context, having a love for, interest in and a tolerance of data, processes and procedures and a eye for detail is key.
The catch phrase “customer care” and customer service are often heard but seldom really experienced. Some people naturally want to and are really talented delivering quality service and products consistently and on time. There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Position Requirements
Product Knowledge:
In order for the Support Officer to fulfill on the specific requirements of each product and to provide quality service, it is absolutely critical that he/she fully understands the different products of the Bank. In addition providing constructive feedback and recommendations on how to improve SBs services and products is valued.
Routine:
The Officer Admin Support’s main function is to ensure a high standard of risk control through the appropriate actioning of required reports and adherence to laid down procedures. Excellent customer service stem from support officers doing things right the first time, therefore an eye for detail is very important.
Compliance:
Banks work and operate within a very strict legal framework. The Support Officer needs to know and consistently apply these rules, processes and regulations across products and customers. Often this implies taking the time to explain the “red tape” to customers in a way that makes sense to the customers impacted.
We began this description by speaking about the customer aspect of the role, well compliance can also be applied to people and relationships. Building trust through maintaining high levels of honesty and confidentiality is paramount to the values of the Bank and success of this role.
Job Vacancy 5: Team Lead Customer Services
Position Description
The Team Leader Customer Service:
The key role of the Team Leader, Customer Service in Standard Bank is to lead and inspire a team of front line Team Leaders to consistently deliver exceptional customer service whilst complying with all the routine and laid down requirements of the Bank. With this in mind let’s chat through the key focus areas of the Team Leader, Customer Service.
People Management:
The most important aspect of this job is the ability to lead and inspire a team of frontline Team Leaders. The Team Leader Customer Service’s day begins by understanding all the various complexities of the Branch’s frontline, cash management, telling and enquiries. One of the most important aspects includes workforce planning, understanding customer arrival patterns and customer behaviour and aligning the tellers and enquiries staff to deliver a consistent customer experience. The fact that the Team Leader Customer Service oversees the other full frontline offering implies that he/she is also responsible for identifying critical productivity trends and making recommendations around capacity management, including the employment and management of temporary staff. The Team Leader is also responsible for the management of the full performance cycle, ensuring that all performance contracts are in place for all staff and front line team leaders, regular performance feedback discussion must take place to ensure that the frontline performance is at the required level. In cases where staff do not have the required skills or show competency gaps, the Team Leader Customer Service need to decide on what training interventions are required to close the skills gaps. The Team Leader also participates in the quarterly career management committee discussions, conduct and lead team meetings and teambuilding sessions.
Customer Service:
The majority of the Bank’s customers come into the Branch to conduct transactions at the tellers, and/ or make enquiries. Customer service is, therefore, at the forefront of the Team Leader Customer Service’s role! The customer last experience is their lasting impression, therefore the Team Leader Customer Service needs to be absolutely passionate about customer service and customer delight. He/she must understand and manage the impact of his/her full frontline staff on customer expectations. The Team Leader also needs to identify trends and opportunities that should be referred to management as possible migration and or sales opportunities.
Position Requirements
Product Knowledge:
Although the Teller and Enquiries functions are not specifically responsible for sales in the Branch, the frontline roles are the roles that most frequently interact with the customer. All front line staff, therefore, need to be geared to identify customer needs and pass on quality leads to the relevant areas! In order to do this the Team Leader will guide, coach, develop and support the front line Team Leaders and requires an in depth knowledge of all the Bank’s products. The Team Leader will also manage and track cross selling and lead generation opportunities and ensure that the team’s sales and service targets are being met. He/she will participate in sales and marketing activities when required.
Routine Management:
One of the critical aspects of the Team Leader Customer Service is to take full responsibility for the activities of the frontline staff as it relate to routine requirements. Although the other front line Team Leaders oversee the physically management of the frontline on a day to day basis, the Team Leader Customer Service must ensure that laid down procedures are being adhered to by all the frontline staff. The Team Leader must also be available to conduct customer needs analysis, keep records in terms of the various Financial Industry regulations and take part in any special investigations of losses and/or staff defalcations.
Job Vacancy 6: Team Lead Teller
Position Description
The Team Leader Tellers:
The key role of the Team Leader, Tellers in Standard Bank is to lead and inspire a team of tellers to consistently deliver exceptional customer service whilst complying against all the routine and laid down requirements of the role. With this in mind let’s chat through the key focus areas of the Team Leader, Tellers.
People Management:
The most important aspect of this job is people. A Team Leader Teller’s day begins by understanding the customer arrival patterns, this will determine the number of tellers he/she would need on the frontline at any given point. The fact that the teller role is the entry role into the Bank, the Team Leader is responsible to coach, guide and develop new tellers. Performance contracts need to be put in place with each team member and regular performance feedback discussion must take place to ensure that the teller’s performance is at the required level. In cases where tellers do not have the required skills or show competency gaps, the team leader needs to decide on what training interventions are required to close the skills gap. As the leader of the teller team, the necessary employee administration also needs priority from attendance registers to leave and sick leave!
Customer Service:
The largest number of Bank customers come into the Branch to conduct transactions at the tellers. Customer service is, therefore, at the forefront of the Team Leader Teller role! The last experience of the customer is the lasting impression, therefore the Team Leader Tellers needs to understand and manage the impact of his/her tellers on customer expectations. The Team Leader also needs to identify trends and opportunities that should be referred to management as possible migration and or sales opportunities.
Position Requirements
Product Knowledge:
Although the teller function is not a sales role, the teller is the role that most frequently interacts with the customer. The teller function needs to be geared to identify customer needs and pass on quality leads to the relevant areas! In order to do guide, coach and develop the tellers, the Team Leader tellers needs an in depth product knowledge.
Cash Management:
One of the critical aspects of the Team Leader Tellers is to take responsibility for the Bank’s cash assets, although the teller physically manages the cash on a day to day basis, the Team Leader must ensure that laid down procedures are being adhered to by all the tellers. The Team Leader must also be available to authorize transactions that fall outside the mandate of the tellers.
Compliance:
Banks work and operate within a very strict legal framework. Due to the fact that the teller function works with money and other high risk payment instruments the knowledge around the compliance aspect of the business is paramount. In order for tellers to grasp and comply with the various rules, processes and procedures, the team leader needs to ensure that his/her team is 100% up to speed with the requirements and are acting accordingly, in cases where they are not the team leader will coach, train and guide them to the point where they understand it fully.
Job Vacancy 7 :Teller
Position Description
THE TELLER:
What does it mean to be a Teller within SB? They are most often the first point of contact for our clients – the face of the Bank, so one can understand the importance of this role in maintaining and growing the reputation and brand of the Bank. With this in mind lets chat through a ‘day in the life’ of a Teller.
Customer Service and Care
The most consistent aspect of this job is people. A day in the life of a Teller begins and ends with interacting with and serving the Bank’s customers. Within this context, having a love for, interest in and tolerance of people of all ages, races, convictions and attitudes is key. This obviously requires that you stand for most of the day so physical wellness is a must.
The catch phrases ‘customer care’ and customer service’ are so often heard but so seldom really experienced. Some people naturally want to, and are really talented at making others feel acknowledged, listened to, valued and heard. There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Please note: In addition to the above, Sr Teller will also provide assistance to less experienced teller staff. Another major function is to assume the role of a Teller Supervisor in his/her absence.
Position Requirements
Product knowledge
You cannot offer great customer service without a powerful product, or as with SB, a range of products. The Teller plays a variety of activities such a receiving deposits and managing withdrawals. They also play a critical referral role as they are involved in identifying customer needs and need to know the Bank and its products well enough to refer them to the right person. This is referred to as ‘lead generation’, a role which our best Tellers excel at.
Having the ability and desire to keep up to date with the market and product changes is a must. In addition, providing constructive feedback and recommendations on how to improve SB’s services and products is valued.
Would you prefer a role which provides you with clear guidelines? Do you enjoy an organised approach to life? If so then the next 2 role requirements may come naturally to you.
Cash Management
The Banks main function is to safeguard and grow the assets of its customers. Managing, monitoring and accounting for the different forms of money that flow through your till is key to the role of the Teller. A love of ‘precision’ and a desire to be accurate are key to succeeding in this role.
Compliance
The Bank works within a clear and strictly applied legal framework. The Teller needs to know and consistently apply these rules, processes and regulations across products and customers. Often this implies taking the time to explain the ‘red tape’ to the customer in a way that makes sense to the customer impacted.
We began this description by speaking about the people aspects of this role. Well, compliance can also be applied to people and relationships. Building trust through maintaining high levels of honesty and confidentiality is paramount to the values of the Bank and success of this role.
then if you want them, click Here
Friday, July 10, 2009
ZENITH BANK is recruiting EXECUTIVE TRAINEEs
Are you looking for a more exciting and challenging career with opportunities for self-development? Then check out what makes Zenith Bank the best place to work. Join us!.Applicants are required to register with a username and password before applying.
JOB OPENINGS @ IITA
We, at IITA, develop agricultural solutions with our partners to tackle hunger and poverty. Our award winning research-for-development (R4D) is based on focused, authoritative thinking anchored on the development needs of sub-Saharan Africa. We work with partners in Africa and beyond to reduce producer and consumer risks, enhance crop quality and productivity, and generate wealth from agriculture.They are currently recruiting for the vacant positions below.
1.Accounting Assistant 11.
2.Project Finance Manager.
SUNROSE CONSULTING IS RECRUITING
Sunrose Consulting Limited was established in March 1997 as a human resource management consultancy firm. We specialise in strategic planning, business training and executive selection. We offer highly professional, focused services to help you organise, grow and develop. Over the years, we have assisted our clients to take full advantage of their current human resources, secure new ones, and map out the future for their organisations. Our wide range of consulting services and customised training programs will enhance your ability to realise your vision.
They are currently recruiting for Engineers,Accountants & Social Scientist in El Sewedy Nigeria Limited.
CHECK HERE TO VIEW 16 VACANT POSITIONS & APPLY ONLINE
They are currently recruiting for Engineers,Accountants & Social Scientist in El Sewedy Nigeria Limited.
CHECK HERE TO VIEW 16 VACANT POSITIONS & APPLY ONLINE
Thursday, July 9, 2009
PAN OCEAN -CONFIDENTIAL SECRETARY
JOB PURPOSE: To provide administrative support, so as to ensure the achievement of corporate objectives in accordance with laid down procedures.
Key responsibilities
You will be required to perform a range of administrative and office support including but not limited to:
Word processing: composing and preparing routine correspondences
Inputting data into Document Management system
Maintaining departmental / corporate records through filing, retrieval, retention
Answering telephone, screening callers, relaying messages, responding to requests and greeting visitors
Mail management, daily report generation, Liaising with Expatriate Desk
Supervising other support staff
Experience:
The successful candidate will have a minimum of 5 years experience.
Qualifications:
A HND Secretarial Studies or in relevant discipline with a minimum of second class lower from a reputable university
PERSONAL QUALIFICATIONS/SKILLS
Communication skills – Articulate and expresses self coherently and efficiently. Dynamic, Vocal & Confident.
Organisational / Event Management skills – Excellent organizational and time management skills.
Team skills – ability to relate to colleagues in an open and friendly manner. Demonstrates initiative.
Technical skills – ability to operate basic computer operations.
Operations skills – familiar with organisational structure, basic policies and procedures.
Human Relations – good interpersonal skills.
Integrity – regular and punctual attendance to work and duties.
JOB OPENINGS @ ARIK AIR
About Arik Air ;
Arik Air is the new Nigerian airline and the vision of Sir J.I.A Arumemi-Johnson, a leading and well respected Nigerian businessman who understands the need for efficiency and quality of service in business to succeed. He has spent many years travelling throughout his home country without the satisfaction of knowing that he can depend on the only transport service available to him. Vacancies exist in the following department below,
Finance
Revenue Accountant
Division: Finance
Location: Lagos
Status: Full Time
Accounts Officers
Division: Finance
Location: Lagos
Status: Full Time
The key responsibility of the Accounts’ Officers is to assist the Accounts Manager in the preparation of final accounts and general accounting and finance duties.
Purchasing Officer and Logistics Officer
Division: Finance
Location: Lagos
Status: Full Time
The Purchasing and Logistic Officer are responsible for the purchasing and delivery of the airline’s maintenance materials.
Web Administrator
Division: Finance
Location: Lagos
Status: Full Time
The Web Administrator is responsible for the operation and management of the organisations internet and intranet websites.
Flight Operations
Captain – Bombardier CRJ series / Boeing 737 – 300 / Hawker 800
Division: Flight Operations
Location: Lagos
Status: Full time
The Captain is responsible for the safe conduct of the flight assigned. The Captain must comply with the schedules and other directives governing the aircrafts operation as well as the company policies and procedures laid down by Arik Air. It is important that the Captain has the ability to act with tact and diplomacy whilst ensuring an efficient and safe flight.
First Officers – Bombardier CRJ series / Boeing 737 – 300 / Hawker 800
Division: Flight Operations
Location: Lagos
Status: Full time
The First Officer is responsible for supporting the Captain in delivery of a safe and efficient flight.
Cadets
Division: Flight Operations
Location: Lagos
Status: Full time
Arik Air will introduce a cadet programme and therefore also encourage applications from pilots with a minimum of 300 hours fixed wing.
Ground Operations
Scheduling and Planning Manager
Division: Ground Operations
Location: Lagos
Status: Full Time
The Scheduling and Planning Manager is responsible for generating significant revenue and reducing operating costs by deciding which market to serve, how often, when to fly and which type of aircraft to assign to a specific route.
Maintenance
Quality Manager
Division: Maintenance
Location: Lagos
Status: Full Time
The Quality Manager is responsible for the development of the safety systems and procedures that will ensure Arik Air adopts a safe culture within its rapidly expanding environment.
Head of Purchasing and Logistics
Division: Maintenance
Location: Lagos
Status: Full Time
Reporting to the Director, Maintenance you are expected to be a NCAA licensed engineer who will manage Arik Air’s aircraft spares operation and be responsible for the following departments: Aircraft Spares, Purchasing, Logisitcs and Stores.
Licensed Engineers – B1 Airframe and Engines and B2 Avionics
Division: Technical
Location: Lagos
Status: Full time
Reporting to the Line Maintenance Manager, the licenced Engineers will certify the Arik fleet of B737-300, CRJ 200 and CRJ 900 aircraft types in both Line and Base maintenance.
Mechanics – Airframe, Engines and Avionics
Division:
Location: Lagos
Status: Full time
The mechanics will work on the Arik fleet under the supervision of the certifying engineers. Their role will focus mainly on B737-300, CRJ 200 and CRJ 900 aircrafts.
Aircraft Planners
Division:
Location: Lagos
Status: Full-time
Reporting to the Line Maintenance Manager, the Aircraft Planners (Line and Base) will be responsible for both the routine and non routine maintenance of the Arik fleet of aircraft.
CLICK HERE TO APPLY ONLINE
Arik Air is the new Nigerian airline and the vision of Sir J.I.A Arumemi-Johnson, a leading and well respected Nigerian businessman who understands the need for efficiency and quality of service in business to succeed. He has spent many years travelling throughout his home country without the satisfaction of knowing that he can depend on the only transport service available to him. Vacancies exist in the following department below,
Finance
Revenue Accountant
Division: Finance
Location: Lagos
Status: Full Time
Accounts Officers
Division: Finance
Location: Lagos
Status: Full Time
The key responsibility of the Accounts’ Officers is to assist the Accounts Manager in the preparation of final accounts and general accounting and finance duties.
Purchasing Officer and Logistics Officer
Division: Finance
Location: Lagos
Status: Full Time
The Purchasing and Logistic Officer are responsible for the purchasing and delivery of the airline’s maintenance materials.
Web Administrator
Division: Finance
Location: Lagos
Status: Full Time
The Web Administrator is responsible for the operation and management of the organisations internet and intranet websites.
Flight Operations
Captain – Bombardier CRJ series / Boeing 737 – 300 / Hawker 800
Division: Flight Operations
Location: Lagos
Status: Full time
The Captain is responsible for the safe conduct of the flight assigned. The Captain must comply with the schedules and other directives governing the aircrafts operation as well as the company policies and procedures laid down by Arik Air. It is important that the Captain has the ability to act with tact and diplomacy whilst ensuring an efficient and safe flight.
First Officers – Bombardier CRJ series / Boeing 737 – 300 / Hawker 800
Division: Flight Operations
Location: Lagos
Status: Full time
The First Officer is responsible for supporting the Captain in delivery of a safe and efficient flight.
Cadets
Division: Flight Operations
Location: Lagos
Status: Full time
Arik Air will introduce a cadet programme and therefore also encourage applications from pilots with a minimum of 300 hours fixed wing.
Ground Operations
Scheduling and Planning Manager
Division: Ground Operations
Location: Lagos
Status: Full Time
The Scheduling and Planning Manager is responsible for generating significant revenue and reducing operating costs by deciding which market to serve, how often, when to fly and which type of aircraft to assign to a specific route.
Maintenance
Quality Manager
Division: Maintenance
Location: Lagos
Status: Full Time
The Quality Manager is responsible for the development of the safety systems and procedures that will ensure Arik Air adopts a safe culture within its rapidly expanding environment.
Head of Purchasing and Logistics
Division: Maintenance
Location: Lagos
Status: Full Time
Reporting to the Director, Maintenance you are expected to be a NCAA licensed engineer who will manage Arik Air’s aircraft spares operation and be responsible for the following departments: Aircraft Spares, Purchasing, Logisitcs and Stores.
Licensed Engineers – B1 Airframe and Engines and B2 Avionics
Division: Technical
Location: Lagos
Status: Full time
Reporting to the Line Maintenance Manager, the licenced Engineers will certify the Arik fleet of B737-300, CRJ 200 and CRJ 900 aircraft types in both Line and Base maintenance.
Mechanics – Airframe, Engines and Avionics
Division:
Location: Lagos
Status: Full time
The mechanics will work on the Arik fleet under the supervision of the certifying engineers. Their role will focus mainly on B737-300, CRJ 200 and CRJ 900 aircrafts.
Aircraft Planners
Division:
Location: Lagos
Status: Full-time
Reporting to the Line Maintenance Manager, the Aircraft Planners (Line and Base) will be responsible for both the routine and non routine maintenance of the Arik fleet of aircraft.
CLICK HERE TO APPLY ONLINE
Sunday, July 5, 2009
MANAGEMENT TRAINEES @ GLO
Globacom is a fully indigenous Nigerian Telecommunication Company with a bouquet of services as the Second National Operator. Our vision is to be the largest and most successful telecommunication, entertainment and information solutions network in Nigeria and indeed Africa. To achieve this, we attract, recruit, place, train and retain the best hands to achieve our vision. In return, we offer the best in career growth, very competitive remuneration and a conducive working environment to enable you achieve your full potential. Therefore, if you have what it takes to be the best in a professional environment where people are our power and possibilities abound, then, here is your chance of joining the winning team.
Entry cadre Recruits (Management Trainees)
At Globacom, we strongly believe that we should encourage young and intelligent graduates to join the winning team. A high percentage of our work force is made up of young graduates whom we introduce to our corporate values and our peculiar culture and give them wings to fly.
The future of our organization lies in the diverse people that make up our workforce. Since our goal is to be the best, we recruit only the best and develop them over a period to achieve organizational goals and meet individual expectations.
Our entry cadre applies to graduates not older than 28 years with a minimum of completion of NYSC. If you think you can add value and wish to glo with pride,
Please click here To post Your CV Online
Entry cadre Recruits (Management Trainees)
At Globacom, we strongly believe that we should encourage young and intelligent graduates to join the winning team. A high percentage of our work force is made up of young graduates whom we introduce to our corporate values and our peculiar culture and give them wings to fly.
The future of our organization lies in the diverse people that make up our workforce. Since our goal is to be the best, we recruit only the best and develop them over a period to achieve organizational goals and meet individual expectations.
Our entry cadre applies to graduates not older than 28 years with a minimum of completion of NYSC. If you think you can add value and wish to glo with pride,
Please click here To post Your CV Online
JOB OPENINGS @ JUBAILI BROS
Jubaili bros Engineering is urgently looking for:
* Sales Engineers
* Electrical Engineers
* Mechanical Engineers
* Sales Support
Interested candidates please CLICK HERE
* Sales Engineers
* Electrical Engineers
* Mechanical Engineers
* Sales Support
Interested candidates please CLICK HERE
VACANCY FOR SECURITY SUPERVISOR @ MAERSK
Maersk Container Inland Services – Nigeria Cluster is the largest Container Inland Service cluster in the Sub Saharan Africa Area.
The Container Inland Services (CIS) in Nigeria Cluster encompasses three companies:
Lilypond Container Depot Nigeria Limited (LLP) which was established in 2007 to manage and operate Lilypond Container Terminal in Lagos, Nigeria. LLP has a total area of 120,000 square meters with a capacity or 7,000 TEU.
Ibafon Container Terminal Ltd, (ICT) which is a company that operates a smaller terminal close to Tincan Island in Lagos with a capacity of 2,500 TEU. Further ICT provides intermodal services to Maersk Line/SCL as well as 3rd party shipping lines, to Maersk Logistics/DAMCO and to other terminal operators. ICT also provides EMR services to Maersk Line/SCL and includes a smaller department dealing with Container Sales and future business development
Coman S.A. is a stevedoring company in Rep. of Benin that operates Maersk Line/SCL as well as 3rd party vessels. Further Coman S.A. operates a small off-dock and is acting as agent for ICT when it comes to container sales in Rep. of Benin.
The total number of employees exceeds 300.
Position: Security Supervisor - Maersk Container Inland Services (CIS) Nigeria.
The Security Supervisor would be overall responsible for:
Supervising contract security guards to provide an efficient and professional security service to Maersk Container Inland Services (CIS) facilities, its staff and management.
Job Location: Lagos, Nigeria
Reports to: HSSE Manager
Key Responsibilities:
Functions as a supervisor of Security Officers, Lead Officers and other company personnel assigned to one or more posts at CIS site(s): Acts to ensure that all orders are followed, that established rounds are completed, an that adequate reports are filed; notifies proper management and authorities in emergency situations.
Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate: Meets personally with security vendors and documents coaching and disciplinary actions.
Assist with the training of security guards; review post orders and make recommendation as needed.
Ensure internal and external patrols, day and night are carried out to ensure safe and secure environment, record maintenance issues, potential breaches of security or unusual occurrences in day to day operations.
Ensure that those who should not be granted access to the depots are professionally and politely prevented from gaining access or escorted from the premises.
Prepare files and submit various reports as required.
Inspect posts as scheduled and meets with guards to outline tasks and responsibilities.
Meet with the CIS Managers to provide regular update on all security requirements and provide quality customer service.
Ensure and regularly check that building exit doors are kept free of obstructions that could impede emergency evacuation.
Monitor and respond immediately to alarm systems activations to check designated areas of concern. Ensure that the CCTV system is professionally, effectively and sensitively monitored in compliance with CIS agreed standards.
Ensure the effective control and maintenance of keys and security equipment including radios and patrol vehicles.
Support and comply with CIS’s Fire, Health and Safety and Security policies and procedures.
Undertake first aid training and provide first aid services to staff, visitors or patrons as required.
Deal with any suspicious packages, maintaining own and others safety and dealing with these in accordance with company policies.
Undertake any other duties as may reasonably be required by the HSSE Manager or CIS Management.
Training/Special Skills Required:
Bachelor’s degree or its equivalent.
Two years of prior security supervisory experience.
Excellent inter-personal skills
Ability to maintain a sense of calm and control in difficult situations, minimizing panic in others.
Strong verbal and written communication skills.
A good knowledge and appreciation of current security environments, the potential risks and threats and actions to mitigate these.
Current first aid certificate from a recognized institution.
Capable of using MS Office packages (Word, Excel, Outlook) and generally IT literate.
Ability to work in a challenging work environment.
Conflict resolution skills.
Interested applicants are to send in their applications by completing the Online application form.
Office Manager
MAIN ACTIVITIES/RESPONSIBILITIES
FACILITIES MANAGEMENT
Ensure proper tracking and maintenance of Corporate Office assets (A.C, Computers, Printers, Photo copier, Telephone etc)
Liaise with landlord(s), facilities vendors, repairmen and service providers to ensure timely and effective repairs, maintenance or upgrade activities
LOGISTICS AND PLANNING
Organize meetings and appointments: manage meeting facilities (scheduling/notices, attendance, location) and equipment (arrangements, rental/return) for all meetings holding in the corporate HQ
Arranging Travel (Local and International): Handle all logistics for HQ personnel travel, as well as logistics for visits to HQ by personnel from the subsidiaries, business partners and invited guests
Purchasing: manage the purchase process for assets, including sourcing, dealing with vendors, negotiations and product confirmation
Order and purchase office equipment, stationary and supplies, based on appropriate approvals
Develop, implement and manage secure filing systems (hardcopy and electronic) for the Corporate HQ. Manage redundancy and disaster recovery planning processes
Logbook: Manage Logbook for Corporate HQ pool drivers and cars
ADMIN COORDINATION
Ensure required facilities are put in place for the company’s new – hires (Printing of complimentary cards, purchase of phones, creation of Group email account etc
Serve as a single point of contact (SPOC) for interfacing and communicating with the Support Team
Ensure coverage of the Front desk and corporate phone lines from 7:30 am through 5:00 pm on weekdays (excluding holidays)
Supervise and coordinate admin and support staff
Filing: Develop, implement and manage secure filing systems (hardcopy and electronic) for the Corporate HQ
On-boarding: Ensure required facilities are put in place for the company’s new – hires (Printing of complimentary cards, purchase of phones, creation of Company email account e.t.c.
Reception: Ensure coverage of the Front desk and corporate phone lines during business hours
Compile and/or distribute periodic management and status reports as appropriate
Send out Staff attendance notification to all staff
Send out meeting notifications to all staff as the need arises
CENTRAL PURCHASING
Imprest: Track and manage imprest for the HQ
Vouchers: Collate and compile vouchers for all office expense incurred
Forecasting: Develop monthly forecast for HQ (non-department-specific) expenses and manage the Corporate HQ budget
Disbursement: Disburse funds for paying of bills, purchase of items and other office related expense (below threshold)
Purchasing: manage the purchase process for assets, including sourcing, dealing with vendors, negotiations and product confirmation
o Order and purchase office equipment, stationary and supplies, based on appropriate approvals
o Crediting of staff phone lines on a monthly basis
VENDOR MANAGEMENT (UTILITIES)
Issue Resolution: Resolve all complaints, service issues and discrepancies with vendors
Payments: Raising Memo’s for payments of utility bills and other bills from service providers.
JOB SPECIFICATIONS EDUCATION QUALIFICATIONS
Bachelor’s Degree in Public or Business Administration or other related discipline
EXPERIENCE:
At least three-five years experience in an Administrative capacity
KEY COMPETENCIES REQUIREMENTS:
KNOWLEDGE AND SKILLS
Work requires professional written and verbal communication and interpersonal skills.
Ability to participate in and contribute during group meetings.
Ability to multitask efficiently
TECHNICAL COMPETENCIES:
Proficiency in Microsoft Office Suite– Word, Excel, Powerpoint, Outlook
Exposure to Asset management / Admin package
Competent in Logistics management and planning
Competent in resource allocation and management
Ability to manage artisans and vendors effectively
BEHAVIORAL COMPETENCIES:
Strong interpersonal skills
Effective team member
Result-oriented
Strong attention to detail
Good analytical skills
Deadline driven
Professional demeanor
Confidentiality
Qualified candidates who should prefereably be from the northern part of Nigeria should send their CVs to tope.olaleye@veglobal.org.
| Applications Close: | 22 Jul, 2009 |
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